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Industry and Company FAQ's
Canada Imports and ExportsUnited States Imports and ExportsOnline Cargo TrackingGeneral 1UP Cargo FAQ'sCustoms Exams FAQ'sAll-Risk Cargo Insurance
- 01Once your shipment is booked, we will send you a secure CargoWise Neo link. You can log in from any browser to view live shipment updates, including departure, arrival, customs clearance, and delivery milestones. After the shipment is registered, you can also look up limited shipment information on our website using a shipment reference number. www.1upcargo.com/tracking
- 02Yes. CargoWise Neo gives you access to active and past shipments, so you can track current status, review shipment history, and view key updates when needed. We can also provide portal credentials for multiple staff or team members within your business, so the right people have access to shipment information. You may also be able to upload documents directly into the shipment file and download available records such as House Bills, commercial invoices, packing lists, arrival notices, and other shipment documents when they have been uploaded. www.1upcargo.com/tracking
- 03CargoWise Neo is your real-time cargo tracking portal. It gives you full visibility over your shipments, letting you see where your cargo is, view important updates, and access shipping documents, all in one place. To receive access to CargoWise Neo, simply reach out to your Account Manager or Sales Representative at 1UP Cargo. They’ll quickly assign your login credentials and walk you through the setup if needed. www.1upcargo.com/tracking
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