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Industry and Company FAQ's
General 1UP Cargo FAQ'sOnline Cargo TrackingCustoms Exams FAQ'sAll-Risk Cargo InsuranceCanada Imports and ExportsUnited States Imports and Exports
- 01IEEPA duty refunds may apply to certain United States import entries where duties were paid and the entries are eligible for refund through CBP’s CAPE process. The Importer of Record should have an ACE CBP Portal account with electronic refund banking information properly set up before claims can be processed.For eligible entries, a CAPE Declaration is submitted through the ACE Portal. Once accepted, CBP reviews the entry, removes qualifying IEEPA HTS lines, recalculates the duties, updates the entry, and processes the applicable refund. Refund approval and timing remain subject to CBP review and the entry’s liquidation status.ACE setup is important! The email address used for ACE should match the email CBP has on file for the Importer of Record. CBP may send confirmation emails, security tokens, and MFA login codes during setup. If the importer no longer has access to that email, the importer may need to work with its customs broker to update its CBP importer information before ACE access can be completed.Helpful Resources:Application for ACE CBP Portal: HereElectronic Refund Bank Enrollment: HereACE Portal and Refund Training Video: HereACE Configuration Tutorial (3rd Party YouTube): Here Download Blank CAPE Bulk Upload Worksheet (.csv): HereDownload 1UP Cargo .pdf IEEPA Process Help Worksheet: Here
- 02Importer Security Filing, also known as ISF or 10+2, is a U.S. Customs and Border Protection requirement for ocean shipments entering the United States. The importer, or their authorized agent, must submit key shipment details to CBP before the cargo is loaded onto the vessel bound for the U.S. This helps CBP screen shipments in advance and identify potential security risks. More Information: Here
- 03U.S. Customs and Border Protection may issue penalties for ISF errors, late filings, or missing filings. Penalties can be up to USD $10,000 per shipment, depending on the issue. Common ISF penalty examples include: Late or missing ISF filing: USD $5,000 per shipment Incomplete ISF filing: USD $5,000 per shipment Failure to withdraw an ISF when required: USD $5,000 per shipment ISF not matching the Bill of Lading: USD $5,000 per shipment Common ISF filing mistakes include incorrect Bill of Lading numbers, late filings, missing shipment details, or information that does not match the final shipping documents. Accurate and timely filing helps reduce the risk of delays, exams, and penalties.
- 04No. You do not always need to own a business to request an EIN. For importing, some individuals may need an EIN or importer identification number for customs entry, duty payment, and government reporting purposes.To request an EIN, you can apply through the IRS using Form SS-4, Application for Employer Identification Number. Importers may also need to complete CBP Form 5106, Create/Update Importer Identity Form, so U.S. Customs and Border Protection can properly identify the importer of record.1UP Cargo can help guide importers through the documentation needed before customs clearance.Application for EIN# Here
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