Once your shipment is booked and registered, you can track its progress online using 1UP Cargo’s shipment tracking tools.For more detailed visibility, customers may also receive access to CargoWise Neo, our secure customer portal. Neo allows you to view shipment status, departure and arrival updates, customs clearance progress, delivery milestones, and available shipment documents in one place.You can also use our public tracking page to look up available shipment information using your/a shipment reference number.Track your shipment here:www.1upcargo.com/tracking

Yes, 1UP Cargo is fully equipped to handle shipments of specialized goods, including perishables and hazardous materials. We have a dedicated team of logistics experts who are trained and experienced in managing the complexities associated with these types of cargo. Our capabilities include: - Global Expertise: With hundreds of employees worldwide, we have specialists in all verticals of the logistics industry. Whether your shipment needs to travel via ocean, air, or overland, our team has the expertise to manage it efficiently and safely. - Specialized Equipment: We use state-of-the-art equipment to ensure that perishable goods are kept at the optimal temperature and condition throughout their journey. Our refrigerated containers and temperature-controlled warehouses prevent spoilage and ensure your goods arrive fresh. - Compliance and Safety: Handling hazardous materials requires strict adherence to international regulations. Our team is well-versed in global compliance standards and employs rigorous safety measures to ensure that legal and safety guidelines transport all hazardous materials. We handle all necessary documentation and permits, ensuring your shipment meets all regulatory requirements. Customized Solutions: Understanding that each type of extraordinary good has unique requirements, we offer customized logistics solutions tailored to the specific needs of your cargo. These include everything from secure packaging to specialized handling and expedited options to meet tight deadlines. - 24/7 Monitoring and Support: Our operations centers monitor shipments around the clock, providing real-time updates and immediate response to any issues that may arise during transit. This proactive approach ensures the highest level of care for your sensitive shipments.

At 1UP Cargo, we prioritize the security and confidentiality of your shipments through a comprehensive approach that integrates advanced technology, strict operational protocols, and continuous staff training. Here are the key measures we employ to ensure the highest level of security and privacy:- Advanced Tracking Technology: We use cutting-edge tracking systems that provide real-time visibility of shipments from origin to destination. This technology allows us and our customers to monitor cargo and quickly identify and address irregularities or delays.- Secure Facilities and Transportation: Our warehouses and transport vehicles have state-of-the-art security systems, including surveillance cameras, motion detectors, and secure access controls. Only authorized personnel have access to these facilities and vehicles, protecting your goods against unauthorized access and theft.- Comprehensive Insurance Coverage: ReWe recognize the value of peace of mind and offer robust insurance options to cover loss or damage. This coverage is tailored to the value and sensitivity of the goods, providing an extra layer of security throughout the shipping process.- Rigorous Staff Training: Our employees undergo rigorous training in best practices for handling, storage, and transportation, focusing on maintaining confidentiality and security. Regular refresher courses ensure they remain updated on the latest security protocols and technology.Strict Privacy Policies: We adhere to strict privacy policies that comply with international standards. All information related to shipments and clients is kept confidential and used only to facilitate logistics operations. Access to this information is restricted to personnel who require it to perform their duties, and it is protected against unauthorized access.- Customs Compliance: We work closely with customs authorities worldwide to ensure all shipments comply with legal requirements, reducing the risk of delays or seizures that might compromise shipment security. Our compliance team stays updated on regulatory changes to address any potential issues preemptively.- Proactive Risk Management: Our risk management team proactively identifies and develops strategies to mitigate potential security threats. This includes assessing geopolitical situations, weather conditions, and other external factors that might impact the security of the shipments.By implementing these robust security and confidentiality measures, 1UP Cargo ensures that every shipment is handled with utmost care and discretion, providing our clients with reliability and trust in our services.

Incoterms, or International Commercial Terms, are pre-defined commercial terms published by the International Chamber of Commerce (ICC) widely used in international commercial transactions. These terms help define the responsibilities of buyers and sellers for the delivery of goods under sales contracts, including who is responsible for paying for and managing the shipment, insurance, documentation, customs clearance, and other logistical activities. Link to review all Incoterms, hereBelow are some of the most commonly used Incoterms and what they mean for your shipments with 1UP Cargo:EXW (Ex Works): The seller makes the goods available at their premises or elsewhere. The buyer is responsible for all charges and risks in taking the goods from the seller's location to the desired destination.CIF (Cost, Insurance, and Freight) is similar to FOB, except the seller also pays for the insurance of the goods during transit. The buyer assumes risk once the goods are on board, but the seller pays the cost and freight to bring the goods to the destination port.FOB (Free On Board): The seller is responsible for the cost and freight to transport the goods on a vessel designated by the buyer. Once the goods are on board, the risk passes to the buyer.FCA (Free Carrier): The seller delivers the goods, cleared for export, to the carrier selected by the buyer at the specified location. The risk passes to the buyer when the goods are handed over to the first carrier.DAP (Delivered At Place): The seller delivers the goods, ready for unloading, at the named place of destination. The seller bears all risks and costs associated with bringing the goods to the destination.DDP (Delivered Duty Paid): The seller delivers the goods, clears for imports, and is responsible for all costs and risks associated with bringing the goods to the destination and handling customs procedures.