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Charting Success: Preparing for CARM Launch through CCP Registration

As we approach the highly anticipated launch of the CBSA Assessment and Revenue Management (CARM) system on May 13, 2024, importers, and trade chain partners (TCPs) are urged to focus on a critical aspect of this transition: registering on the CARM Client Portal (CCP) before the cutover period begins.


Please select the appropriate link below based on your needs. Each link provides detailed steps for Portal Registration, Business Registration, and Delegation of Authority. These steps will guide you through the process of registering, creating a profile, and linking your business to the Business Account Manager (BAM) profile.


Registering Your Small / Medium Business on the CARM Client Portal 


Registering on the CARM Client Portal (CCP) as a Non-Resident Importer (NRI)


Step 1

CBSA Video: How to create sign in credentials and a user account in the CARM Client Portal

Step 2

CBSA Video: How to link a user account to a business account in the CARM Client Portal

Step 3

CBSA Video: How to set up a delegation of authority for a third party service provider in the CARM Client Portal



You can also access the full CBSA’s CARM User Guide below


Understanding the Cutover Period

The cutover period, spanning from April 26 to May 13, 2024, signifies a pivotal phase in migrating existing systems and functionalities to the new CARM environment. During this time, legacy systems such as the Customs Commercial System (CCS) and the Customs Automated Data Exchange (CADEX) will be retired, emphasizing the importance of preparing for seamless integration into the CARM ecosystem.


CARM Registration and Program Enrollment

One key aspect affected during the cutover period is the availability of the CCP. TCPs must be aware that registration on CARM will not be possible during this period. Consequently, it's essential to complete registration before April 26 to ensure uninterrupted access to critical functionalities post-cutover.


Trusted Trader Enrolment and New Business Number Acquisition

While Customs Self-Assessment (CSA) enrolment activities will be paused during the cutover, they will resume on May 13, exclusively through the CCP. For new commercial importers requiring a Business Number (BN) and importer program account (RM), collaboration with the Canada Revenue Agency (CRA) is vital. The CRA's services for obtaining BN/RM accounts will be available until May 10, underscoring the urgency of completing registration procedures before the deadline.


Exporter Considerations and Release Processing

New exporters must navigate the cutover period cautiously, ensuring compliance with reporting regulations. Despite the temporary halt in processing registration forms during the cutover, exporters are provided with options to report goods seamlessly, minimizing disruptions to trade operations.


Accounting and Payment Processing

With the cessation of legacy systems like CCS and CADEX, electronic accounting document submission (B3s) must be deferred until CARM functionality is available on May 13. Similarly, payment processes require careful consideration, emphasizing the need for timely registration to avoid potential payment delays or penalties.


Other Operational Processes and System Connectivity

Various operational processes, including customs bonded warehouse movements and temporary importations, will continue during the cutover period. However, TCPs are advised to refrain from submitting certain paper-based transactions and await the full implementation of CARM post-cutover.


Ensuring Smooth Transition with CARM Profiles

For TCPs currently receiving Daily Notices (DN) and Statement of Account (SOA) documents, the transition to the CARM R2 environment will involve migrating existing system profiles. Engaging with the CARM Project in advance enables TCPs to update their profiles seamlessly, ensuring uninterrupted access to vital information and functionalities.


In conclusion, registering on the CARM Client Portal before the cutover period is imperative for TCPs aiming to navigate the transition smoothly. By proactively securing access to the CCP and staying informed about registration procedures and program enrolment, stakeholders can mitigate potential disruptions and embrace the opportunities presented by the advent of CARM Release 2. Let's embark on this journey towards a more efficient and digitally empowered customs landscape together. Read more in Customs Notice 24-14: Preparing for CARM Release 2 Implementation, Cutover Period (

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